Terms of Service

Last updated November 11, 2026

These terms are an agreement between you and Fisher's Designs LLC ("Fisher's Designs," "we," "us"), a Georgia limited liability company. They apply when you use fishersdesigns.com, the Fisher's Designs school at fishersdesigns.thinkific.com, or anything you buy or download from us. By using either site, creating an account or making a purchase, you agree to these terms.

1. What we offer

We sell online courses, digital downloads (workbooks, templates and similar files), memberships and access to an online community. We also provide design and learning design services to clients under separate written agreements. These terms do not cover client projects; your project agreement does.

2. Your account

You need an account to take a course or join the community. Give us accurate information, keep your password private, and tell us if you think someone else is using your account. One account is for one person. Sharing logins, or sharing course access with people who have not bought it, is not allowed and may lead us to close the account without a refund.

You must be at least 16 to create an account. If you are under the age of majority where you live, a parent or guardian must agree to these terms for you.

3. Purchases and pricing

Prices are shown in US dollars and may change at any time. A price change does not affect a purchase you have already made. Payments are handled by our payment processors; we do not see or store your full card number. You are responsible for any taxes your location applies, unless we collect them at checkout.

4. All sales are final

Because our products are digital and can be accessed or downloaded right away, all sales are final. See the Refund Policy for the few exceptions.

5. Course access

When you buy a course, you get access for as long as we offer that course on our school, and we intend that to be a long time. If we ever retire a course, we will give you at least 30 days' notice so you can finish it and keep any downloads that came with it. We may update, reorganize or improve course content at any time.

6. Memberships

The All Access membership renews automatically, monthly or yearly depending on the plan you choose, until you cancel. You can cancel at any time from your account; cancellation stops the next renewal, and your access continues until the end of the period you have paid for. We do not give refunds or credits for partial periods. If we change the membership price, we will tell you before your next renewal, and you can cancel before the new price applies. Courses, downloads and community access included in a membership end when the membership ends, except files you have already downloaded, which you may keep under the License.

7. The community

The Studio is a place for critique, questions and sharing work. Be respectful. Do not post anything unlawful, hateful, harassing, sexually explicit or misleading, and do not spam, sell or recruit. Only post work you have the right to share, and never post a client's confidential material. You keep ownership of what you post; by posting it, you allow us to display it inside the community. We may remove posts or suspend members who break these rules.

8. Our content and your license

Everything on our sites and in our products, including videos, lesson pages, text, templates, code, images and designs, is owned by Fisher's Designs or our licensors and protected by copyright and other laws. Buying a product gives you a limited, personal, non-transferable license to use it as described in the License. Nothing else is transferred to you.

9. What you may not do

You may not copy, resell, share, publish or redistribute our courses or files except as the License allows; record or download course videos with outside tools; use our content to build a competing course or product; scrape our sites or use automated tools to collect our content, including for training AI models; or try to get around access controls or payment.

10. Free resources

Free downloads, such as the Easy Course Audit, are offered as they are. You may need to give your name and email to get them. They are covered by these terms and the License.

11. Third-party services

Our school runs on Thinkific and our studio site runs on Squarespace. Payments are handled by third-party processors. Those companies' own terms apply to their services, and we are not responsible for outages or problems on their side.

12. No guarantee of results

Our courses and templates teach skills and give you tools. How you use them, and what results you get, depends on you. See the Disclaimer.

13. Disclaimer of warranties

Our sites and products are provided "as is" and "as available." To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not promise that the sites will be uninterrupted or error-free.

14. Limitation of liability

To the fullest extent the law allows, Fisher's Designs will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, arising from your use of our sites or products. Our total liability for any claim is limited to the amount you paid us for the product the claim relates to in the 12 months before the claim.

15. Indemnity

If your use of our sites or products, or your breach of these terms, leads to a claim against us by someone else, you agree to cover our reasonable costs of dealing with it, including legal fees.

16. Ending access

We may suspend or close an account that breaks these terms, without a refund. You may stop using our sites and close your account at any time.

17. Governing law

These terms are governed by the laws of the State of Georgia, USA, without regard to its conflict of law rules. Any dispute will be handled in the state or federal courts located in Georgia, and you agree to that venue, unless the law where you live gives you a right to bring the claim at home.

18. Changes to these terms

We may update these terms. We will change the date at the top and, for significant changes, let customers know by email or on the site. Continuing to use the sites after a change means you accept the updated terms.

19. Contact

Questions about these terms can be sent to [email protected].

Refund Policy

Last updated November 11, 2026

All sales are final. Our courses, workbooks, templates and other downloads are digital and available the moment you buy them, so we do not offer refunds, exchanges or credits once a purchase is complete. Please read each product page carefully, and look at the free resources and lesson previews before you buy.

The exceptions

We will fix the problem, and refund you if we cannot, when:

• You were charged twice for the same product by mistake.
• You cannot access what you bought because of a technical problem on our side that we cannot resolve within 14 days of you reporting it.
• The file is broken, for example a template that will not open, and we cannot send you a working copy.

To use one of these, email [email protected] within 30 days of purchase with your order number.

Memberships

You can cancel All Access at any time from your account. Cancelling stops the next renewal; you keep access until the end of the period you have already paid for. We do not refund the current period or partial months or years.

Chargebacks

If you have a problem with a purchase, please contact us first; we would much rather fix it. Filing a chargeback ends your access to the product and to your account while it is reviewed.

Your rights under local law

Nothing in this policy takes away a right that the law where you live gives you and that cannot be waived.

License for Templates and Downloads

Last updated November 11, 2026

This license covers every file you get from Fisher's Designs: templates (PowerPoint, Excel, Word, Storyline, Rise code blocks and others), workbooks, checklists, source files and free downloads. It is part of our Terms of Service.

You may

• Use the files in unlimited projects, for yourself, your employer or your clients.
• Edit everything: change the colors, fonts, text, layouts and images, and add your own branding.
• Deliver finished work made with the files to a client or employer, such as a deck, a course or a report. The finished work is yours, or theirs, to use.
• Keep backup copies for your own use.

You may not

• Resell, share or give away the files themselves, edited or not, including in a template shop, marketplace, shared drive, course or bundle.
• Pass the editable files to a client as a reusable template for their team. A client who needs the template for their team needs a team license.
• Claim you designed the original template.
• Use the files to build a competing template, course or product.
• Upload the files to train or fine-tune an AI model.

Who it covers

A purchase licenses one person. If several people at your company will use the same template, buy one license per person or contact us about a team license.

Fonts, photos and icons

We only use fonts, photos and icons that we are allowed to include, or we tell you where to get them. Some fonts are free to download from their own sources and keep their own licenses. Photos in templates are placeholders unless the product page says otherwise; swap them for images you have the rights to before you publish.

Storyline and other source files

Source files, such as Storyline .story files and Rise code blocks, come as zipped downloads. They need your own copy of the authoring tool (for example Articulate 360) to open and edit. We do not supply or license that software.

If you break this license

The license ends, and you must stop using the files and delete them. We may also close your account under the Terms of Service.

Disclaimer

Last updated November 11, 2026

Education, not a guarantee

Our courses, templates, newsletter, videos and free resources are for education. We share methods that have worked in our own projects, but we cannot promise any particular result, such as a job offer, a promotion, a client win or better learner outcomes. What you get from them depends on how you apply them.

Not professional advice

Nothing we publish is legal, financial, accessibility compliance or employment advice. Accessibility guidance in our courses reflects common standards such as WCAG, but you are responsible for testing your own work against the requirements that apply to you.

Examples and sample data

Companies, people, numbers and scenarios in our examples, such as Northway Outfitters, are made up for teaching unless we say otherwise.

Trademarks

Articulate, Storyline and Rise are trademarks of Articulate Global, LLC. Microsoft, PowerPoint, Excel and Word are trademarks of Microsoft Corporation. Thinkific, Squarespace and other product names belong to their owners. Fisher's Designs is not affiliated with, sponsored by or endorsed by any of them.

Personal views

Matthew Fisher's views in the newsletter, videos and courses are his own and do not represent any current or past employer. Client and employer work is never shared without permission.

Tools we use to make content

Some lesson narration uses synthetic voices, and some images and illustrations are generated with AI tools. Every lesson is written, designed and reviewed by Fisher's Designs.

Links to other sites

We link to research, tools and other sites we find useful. We do not control them and are not responsible for their content.